The Missing Pillar of Swachh Bharat: Citizen Behaviour

Advertisement

Swachh Bharat Mission: From Infrastructure to Behaviour

  • Swachh Bharat Mission (SBM), launched in 2014, has significantly improved India’s sanitation infrastructure and coverage.
  • SBM-Gramin led to the construction of more than 100 million household toilets; rural India was declared Open Defecation Free (ODF) in 2019 after over 600,000 villages achieved ODF status.
  • Phase II has shifted focus towards ODF sustainability and solid and liquid waste management; nearly 570,000 villages have attained ODF Plus status.
  • Under SBM-Urban, over 4,500 wards have achieved sanitation certifications.
  • Despite large public investments, persistent littering shows that the challenge has shifted from merely providing sanitation infrastructure to sustaining cleanliness.
  • SBM-Gramin Phase II has an outlay of about ₹0.4 trillion, highlighting the scale of public investment.

Why Littering Persists: Behavioural Economics

  • Earlier sanitation challenges were largely infrastructural: inadequate toilets, drainage, waste-collection systems and sanitation personnel.
  • Today, many locations have regular cleaning and waste-collection systems, but public spaces become littered again due to citizen behaviour.
  • Littering is generally not caused by lack of awareness; people often know that it is undesirable but continue because behaviour is shaped by habits, convenience and social cues.
  • Clean surroundings tend to discourage littering, while visible litter can create a perception that littering is socially acceptable.
  • This reflects the role of social norms: people often judge acceptable behaviour by observing what others are doing.
  • Littering is also a collective-action problem: the convenience of disposing waste improperly is individual, while the environmental and social cost is borne collectively.

Lessons from Global Experiences

  • Singapore: Its cleanliness strategy combines enforcement with public education, infrastructure and community participation.
    • The “Keep Singapore Clean” campaign, launched in 1968, helped establish cleanliness as a social norm.
    • Competitions and community initiatives leveraged civic pride and social status to encourage responsible behaviour.
  • Japan: Clean public spaces are strongly associated with early socialisation and civic discipline, with citizens encouraged to treat public spaces as an extension of their homes.
  • United States – Petrified Forest Experiment:
    • Robert Cialdini’s experiment demonstrated the influence of social-norm messaging on behaviour.
    • Messaging that inadvertently suggested widespread undesirable behaviour increased such behaviour, showing that people can follow perceived norms.
  • Netherlands:
    • A Rotterdam field experiment found that encouraging residents to make public commitments to neighbourhood cleanliness significantly reduced illegal garbage disposal.
  • These examples suggest that behavioural interventions, community participation and social norms can complement conventional enforcement and infrastructure.

Policy Lessons for Swachh Bharat

  • Make responsible behaviour the easiest option by ensuring visible, accessible and well-maintained public bins and reliable waste collection.
  • Use positive social-norm messaging, such as highlighting the proportion of citizens who dispose of waste properly, rather than relying only on “Do not litter” warnings.
  • Publicise cleanliness rankings and SBM achievements through municipal displays, billboards and media to encourage healthy competition among communities.
  • Encourage public commitments and community-level participation in maintaining neighbourhood cleanliness.
  • Combine behavioural nudges with enforcement, awareness campaigns and adequate sanitation infrastructure.
  • The next phase of SBM should focus not only on cleaning public spaces but on creating social norms that prevent them from becoming dirty again.
  • Governments can provide sanitation workers, waste-collection systems and bins, but cannot place a cleaner behind every citizen; sustainable cleanliness ultimately requires millions of responsible individual choices.

Conclusion

  • India’s sanitation challenge has evolved from an infrastructure deficit to a behavioural and institutional challenge.
  • The success of Swachh Bharat therefore depends on integrating infrastructure with behavioural economics, social norms and civic participation.
  • Sustainable cleanliness requires a shift from “cleaning after littering” to “preventing littering through behaviour change”.

Advertisement